12 WORDS TO NEVER USE IN PERSON-CENTERED CARE
Appropriate language is crucial to ensuring Person-Centered Care in the Adult Day Center. Documentation describes the participant and, depending on the language used, will reinforce either a person-centered approach or a potentially condescending and staff-centered medical-model approach. Language reinforces behavior; by ensuring this type of language is used in all documentation, you are supporting Person-Centered care and thus, better outcomes for your participants.
Below are words often used in treatment planning or describing participants that are not Person-Centered and alternatives which are; constructive and/or neutral. Use them in good health!
- Instead of using the phrase “Behavior Problem”, use “Alternative Personal Action Pattern”
- Instead of using the word “Allow”, use “Invite”
- Instead of using the word “Unacceptable or Defiant” use “Challenging”
- Instead of using the words “Less Acceptable”, use “More Effective”
- Instead of using the word “Behavior”, use “Actions”
- Instead of using the word “Grasp”, use “Awareness”
- Instead of using the word “Complaints”, use “Feelings”
- Instead of using the word “Non-Compliance/Non-Adherence”, use “Challenges”
- Instead of using the word “Deficient”, use “Incomplete”
- Instead of using the word “Ordered”, use “Prescribed”
- Instead of using the word “Appropriate”, use “Successful”.
How to Find a Center Near You
Adult day care centers have been growing steadily in the recent years not only due to the aging population but also because of the wide range of services that cater to each individual’s situation. The right adult day care for your loved one will help foster a sense of community and may decrease the impact of any sudden medical changes that may occur. Participants also report feeling socially alert and look forward to going to adult day care when they are engaged in uplifting planned activities.
Adult day care centers act as a bridge between long-term care and assisted living. In comparison to assisted living or nursing homes, adult day care services are much more affordable. The average price for one day of adult day care is about $61, while the cost of a semi-private room in a nursing home is $198. While adult day care services provide some respite for the caregiver, the main advantage is the cost involved.
First and foremost, determine what your ultimate needs are in finding an adult day care that works for you.
What are your non-negotiable items?
Do you need a location close to your workplace? Do you need enhanced or specialized care? Are you more concerned about the quality of the social activities and the meal offerings? Will your loved one need transportation to and from the adult day care center? Or are you more interested in the ratio of specialists to participants? Each one of these questions will ultimately play into the overall cost of the adult day care program.
Adult day care centers that provide purely basic help and assistance are more affordable than specialized adult day care centers that work with dementia or Alzheimer’s. Location also plays an integral role in the cost of the program. Some adult day care centers focus on recruiting industry leaders to create a cutting edge approach to their services which may increase the cost and level of care. Ultimately, finding the right adult day care for your needs is a personal choice involving concerned family members and the participant.
To search for the adult day care centers within your area, utilize referrals, internet searches, or online review and association sites which have directories of adult day care centers. Compile the list of your top picks based on your non-negotiable items and place appointments to view the facilities. Some centers, depending on their level of expertise, may have a waitlist.
Find out as much as you can about the adult day care center while you are on site. Take in the energy of the room. Is it a positive environment for the participants? How do the specialists interact with each individual? Does the level of care provided match or exceed the cost of the program? If possible, find out what the turnover rate is of the facility you are visiting. How long have the managers served in their positions? When searching for the right adult day care center, consistency should be a top consideration. Your loved one will have an easier time adjusting to the adult day care facility if the program is consistent and dependable.
Once you determine your top priorities and non-negotiable items, your list of adult day care centers will be much more focused and easier to sort through allowing you to find the right adult day care.
As we age, we experience an increase in body fat, reduced muscle mass, strength and endurance, and diminished balance and aerobic capacity. Normally these deficits result in slowly diminished levels of our functional ability. The resulting loss of functional ability can result in susceptibility to falls, inactivity, and depression. This in turn can exacerbate existing conditions or contribute to new, chronic diseases such as diabetes, stroke, cardiac infarction, or cancer.
The advice we hear usually involves “exercise and diet.” But there might be more to this than meets the eye.
The benefits of dancing, for example, exceed mere physical exercise. One can easily see the primary benefits include improved balance and a reduced risk of falls. Dance has also been shown to have considerable physical benefits for older adults with arthritis, osteoporosis, and neurological conditions.
As early as 1989 Robert Katzman and Joe Verghese (2004) from the Albert Einstein College of Medicine were researching other benefits from dancing. In a 21-year study of older adults, 75 years and older, they examined the extent to which physical or mental recreational activities influenced brain health. They studied mental activities such as reading books, writing for pleasure, doing crossword puzzles, playing cards and playing musical instruments. And they studied physical activities like playing tennis or golf, swimming, bicycling, dancing, walking for exercise and doing housework. One of the surprises of the study was that almost none of the physical activities appeared to offer any protection against dementia with one important exception: frequent dancing. Mental activities that offered similar protective benefits included playing an instrument and playing board games.
Music and dancing are becoming central features of healthy longevity. Perhaps dancers and musicians are more resistant to dementia as a result of having greater cognitive reserve. They have more ways of thinking. We have a word for this–neurogenesis–where our brain constantly rewires its neural pathways through dancing and playing music.
Gerontologists still argue why dancing shows benefits and playing tennis for example, does not. Research using computer exercises show that engaging in unique events stimulates the brain to react and develop. Unstructured dancing, which requires instant reaction to your partner’s movements, stimulates the connectivity of your brain. Unique and even frustrating classes have better results, as they create a greater need for new neural pathways. Dancing also makes your gait look better and you become more attractive.
In a study in 2005 William Brown and colleagues at Rutgers University found that people appear to be able to pick desireable partners based on the way they dance. The researchers analyzed 183 young dancers by attaching infrared markers and filmed the markers for one minute. Then they asked peers to evaluate how well the computer-generated figures danced. They found that skillful dancing is associated with desirability and attractiveness.
Dancing simultaneously involves movement, social engagement, musical appreciation, emotional expression and makes you more desirable. Repeating the poet Edwin Denby, “There is a bit of insanity in dancing that does everybody a great deal of good.“
What is a Medicare Part C plan?
A Medicare Part C (also called Medicare Advantage) plan is a private insurance policy that replaces Medicare Part A and Part B. In other words, if you enroll in a private Medicare Part C plan, you no longer receive coverage through Medicare Part A or Medicare Part B.
Medicare Part C plans are regulated by the federal government, which requires every plan to provide at least the same coverage as the government-run Medicare Parts A and B. Medicare Part C plans eliminate some Medicare co-payments and deductibles, just as a Medigap insurance policy does. And like Medigap policies, Medicare Part C plans provide coverage for some gaps in Medicare Part A and Part B coverage. For that reason, if you enroll in a Medicare Part C plan, you don’t also need to buy a Medigap policy.
Keep in mind that each Medicare Part C plan is slightly different, depending on what that plan’s private insurance company chooses to offer beyond basic Medicare.
Why look at Medicare Part C plans? The slightly broader coverage than Medicare Part A and Part B is one reason, but the main benefit is cost. Total out-of-pocket expenses with a Medicare Part C plan are usually lower than expenses with the combination of traditional Medicare Parts A and B plus a Medigap insurance policy. (But there are also real disadvantages with Part C plans; see What are the disadvantages of Medicare Part C plans?)
Who’s eligible for Medicare Part C coverage — and what types of plans are included?
If you’re eligible for Medicare Part A and Part B, you can join a Medicare Part C plan instead. To join one, though, the plan’s insurance company must be offering it in the region — usually a county or group of counties — where you live. And that particular plan must be accepting new enrollees.
Medicare Part C plans come in two basic types:
- Managed care
Medicare Part C managed care plans: There are several kinds of managed care plans, but they all operate under the same basic rule: You get full coverage only if you see a healthcare provider who is a member of the plan’s “network.” The most common, least expensive, but most restrictive Medicare Part C managed care plans are health maintenance organizations (HMOs). There are also Medicare Part C preferred provider organizations (PPOs) and Part C HMOs with a point-of-service (POS) option that add certain variations to basic HMO rules.
Medicare Part C fee-for-service plans: A Medicare Part C fee-for-service plan works differently than a managed care plan, without the same “network” limitation of managed care. Instead, a Medicare Part C fee-for-service plan allows you to see any provider, but only if that provider accepts the plan’s restrictions on the particular medical service and accepts the amount the plan is willing to pay for that service.
How does a Medicare Part C managed care plan work?
Medicare Part C managed care plans are required to cover any medical service that would be covered under Medicare Part A and Part B. Also, many Medicare managed care plans add some coverage (though usually not much) that isn’t covered by Part B. Each plan decides what extras it will offer (see “Do Medicare Part C plans offer broader coverage than Medicare Part A and Part B,” below).
With Medicare Part C HMO plans, there are important restrictions on how you get your care:
- To get coverage from a Medicare Part C HMO plan, you can obtain care only from doctors, hospitals, and other healthcare providers who belong to the HMO’s official “network” — meaning providers who are under contract with the HMO.
- A Medicare Part C HMO plan won’t pay for care by a specialist unless referred by your HMO-network primary care physician.
- Under a Medicare Part C HMO plan, you might not be covered for certain kinds of care unless the plan approves that care in advance.
- You have limited rights to appeal a decision made by the Medicare Part C plan with regard to the care they won’t cover.
Two other types of Medicare Part C managed care plans, slightly different from HMOs, are available in some places. One is an HMO plan with a point-of-service (POS) option; the other is a preferred provider organization (PPO) plan. With either of these Medicare Part C plans, you can see a provider outside the plan’s network, or see a specialist without first getting a referral — but the plan will pay a smaller amount of the bill. These plans are less common than Medicare Part C HMOs and might not be available where you live.
How does a Medicare Part C fee-for-service plan work?
Medicare Part C fee-for-service plans don’t restrict your choice of doctors to a specific network list, the way managed care plans do. With a fee-for-service plan, you can go to any doctor that participates in Medicare. And if your doctor refers you to a specialist, you don’t need the fee-for-service plan’s permission in order to get coverage. But Medicare Part C fee-for-service plans have significant restrictions of their own, which might make a Part C managed care plan better for you if your primary care physician and most other doctors in your area belong to that managed care plan.
Restrictions imposed by Medicare Part C for fee-for-service plans:
- For each medical service you want covered, the doctor or other provider must accept whatever limits the plan places on the treatment; and the doctor must agree to whatever payment the plan offers. If a doctor doesn’t accept the plan’s terms and payment amount, the plan won’t cover your care from that doctor.
- Even though you’ve received covered care once, there’s no guarantee that the next time the plan will approve the same care or offer the provider the same payment. Similarly, a doctor isn’t required to accept the plan’s terms again, just because he or she did so before. So, with a fee-for-service plan, you won’t know until the time comes whether you’ll be able to get covered care from a particular doctor or other provider.
- Some Medicare Part C fee-for-service plans require you to pay a co-payment of up to 15 percent of the amount the plan approves for the particular service.
- Some fee-for-service plans have provider networks, just as managed care plans do. With these plans, you’re not restricted to network doctors or other providers, but you’ll pay a higher co-payment if the provider isn’t in the plan’s network.
Do Medicare Part C plans offer broader coverage than Medicare Part A and Part B?
With most Medicare Part C plans, you can get slightly broader coverage than with basic Medicare Part A and Part B. For example, almost all Medicare Part C plans cover routine physical exams. Some offer short-term custodial care — meaning nonmedical help with activities of daily life — in a nursing facility or at home, which traditional Medicare doesn’t cover. Also, some plans provide coverage for eye and hearing care, expanded physical therapy, chiropractic, and various kinds of preventive care.
What do enrollees typically pay for a Medicare Part C plan?
Some Medicare Part C plans charge no premium. However, you still have to pay Medicare Part B’s monthly premium; Medicare uses these funds to provide financial support to the Medicare Part C plans. Other Medicare Part C plans charge their own added monthly premium. This added premium, though, is usually substantially less than what you’d pay for a Medigap supplemental insurance policy.
With a Medicare Part C plan, you don’t have to pay Medicare Part A and Part B deductibles and co-payments. But the Medicare Part C plans have their own deductibles and co-pays. So, when considering a plan, be sure to investigate these payments as well as the monthly premiums.
What are the disadvantages of Medicare Part C plans?
Although Medicare Part C plans have both cost and coverage benefits, they also have serious drawbacks. With Medicare Part C managed care plans, the limits on which providers you can see may be the most important. If you want to consult a doctor who’s not in the plan’s network, you’d have to pay some or all of the cost yourself. (This is less of a problem with large managed care plans, especially in urban areas. That’s because most doctors participate in the networks of the big managed care plans.)
If you’re considering a Medicare Part C managed care plan, one of your first steps should be to see if your regular doctors are in the plan’s network. If not, and you want to stay with your doctors, that plan isn’t a good one for you.
If you’re considering a Medicare Part C fee-for-service plan, ask your regular doctors if they have any experience with the plan, and if so whether they usually accept the plan’s terms and payments. If not, that plan may not be right for you.
Another problem with a Medicare Part C managed care plan can arise if you want to see a specialist. If the Medicare Part C managed care plan itself decides the specialist isn’t necessary, you’d have to pay for the visit out of your own pocket. Likewise, if the plan decides certain care not provided by your primary care doctor — for example, extensive physical therapy or home healthcare — isn’t necessary, the plan won’t pay for it even if a doctor prescribes it.
There might also be a problem with a Medicare Part C plan if you often spend time in more than one place — traveling, at a second home, or staying with other family members. Coverage by a Medicare Part C plan is usually limited to the region where you live. Outside the region, you’d be responsible for some or all nonemergency bills.
Finally, there’s the risk that you’ll be dropped from a Medicare Part C plan. Over the past few years, many people with a Medicare Part C plan have suddenly found themselves without coverage when the plan decided to stop operations in their region. Plans regularly pull out of areas where their profits aren’t making them happy. If you’re dropped in this way, you aren’t completely out of luck — some other options are available — but scrambling for other coverage can be difficult.
Where can I get more information about Medicare Part C plans?
The official Medicare website has a feature called the Medicare Personal Plan Finder that can direct you to Medicare Part C plans available where you live. It also gives information about each plan’s general terms.
But to know exactly what a plan offers and what all its costs and restrictions are, you have to contact the issuing insurance company itself and carefully read its written materials. You can get help deciphering plan materials by contacting your [local State Health Insurance Assistance Program (SHIP) or Health Insurance Counseling and Advocacy Program (HICAP), which provide free expert assistance.
What It IsAdult daycare services at a facility outside the home
What’s CoveredIn most cases, Medicare Part B doesn’t cover any adult daycare.
Medicare covers some adult daycare services in limited circumstances. Medicare Part B covers mental health treatment, prescribed by a physician and provided at an outpatient mental health clinic. If the clinic is also an adult daycare center, the patient can get the benefit of those services while receiving mental health treatment. Medicare will only cover care if it involves actual medical treatment — administration and monitoring of medication, for example, treatment to recover from a medical crisis, or individual or group psychotherapy.
If you have a Medicare Part C Medicare Advantage plan: Medicare Part C Medicare Advantage plans, also called Medicare Advantage plans, must cover everything that’s included in original Medicare Part A and Part B coverage. But sometimes a Part C plan covers more, with extra services or an expanded amount of coverage. (Co-payments for Part C plans may also be different than those for Part A or Part B.) To find out whether your plan provides extra coverage or requires different co-payments for adult daycare, contact the plan directly.
What Medicare PaysIf Medicare Part B covers some adult daycare as part of mental health care, it pays only 50 percent of the amount Medicare approves for the service.
Note: In some states, Medicare partners with Medicaid to sponsor what’s called the Program of All-Inclusive Care for the Elderly (PACE). PACE provides comprehensive in-home and community care, including adult daycare, for frail elders who would otherwise require nursing home care. In the states that have a PACE program, it may be available only to those people with low income and few assets who are eligible for both Medicare and Medicaid. See Medicare’s official website for a list of PACE programs.
Important: Regardless of the rules regarding any particular type of care, in order for Medicare Part A, Medicare Part B, or a Medicare Part C plan to provide coverage, the care must meet two basic requirements:
The care must be “medically necessary.” This means that it must be ordered or prescribed by a licensed physician or other authorized medical provider, and that Medicare (or a Medicare Part C plan) agrees that the care is necessary and proper. For help getting your care covered, see FAQ: How Can I Increase the Odds That Medicare Will Cover My Medical Service?
The care must be performed or delivered by a healthcare provider who participates in Medicare.